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Closetino

Support

Help articles for getting started, managing your wardrobe, subscriptions and your account.

25 help articles

Getting started

Installing Closetino

Closetino will be available on the App Store and Google Play. Once the listings are live, download links appear on this website.

After installing, open the app and follow the on-screen steps to create your account.

Your first five minutes

Start by adding a handful of pieces you wear often — a few tops, bottoms and a pair of shoes is enough to create your first outfits.

Then open Outfits to combine them yourself or try an AI suggestion.

Account management

Signing in and out steps being verified

Your wardrobe is linked to your Closetino account so it stays with you.

You can sign out from the app's profile or settings area.

Updating your account details steps being verified

Account details can be reviewed in the app's profile or settings area. If you cannot change a detail yourself, contact support.

Adding clothes

Adding a clothing item

Open Clothes and choose to add an item. Take a new photo or pick one from your library.

Choose a category and add any details you want to track, such as color, brand or price.

Tips for better clothing photos

Photograph each piece on its own against a plain, well-lit background.

Lay items flat or hang them so the full shape is visible. Avoid strong shadows and busy patterns behind the item.

Using AI clothing analysis

On Plus and Premium, Closetino can analyze a clothing photo and suggest details like category and color.

Review the suggestions before saving — you can always edit them.

Managing the wardrobe

Categories, favorites and search

Browse your wardrobe by category, mark pieces you love as favorites, and use search and filters to find a specific item quickly.

Tracking wardrobe value

Add a purchase price to items to see your wardrobe's total value and how it is distributed across categories.

Reaching your clothing item limit

Free includes up to 30 items and Plus up to 100. Premium has no item limit. To add more items, remove pieces you no longer own or change your plan.

AI outfit generation

How AI outfit suggestions work

AI suggestions are created from the clothes in your own wardrobe. The more items you add, the more varied the suggestions can be.

Save suggestions you like as outfits; ignore the rest.

Monthly AI limits steps being verified

Free includes 5 AI outfit generations per month, Plus 30, and Premium unlimited. Monthly allowances reset each billing period.

Virtual Try-On

Getting started with Virtual Try-On

Virtual Try-On is available on Plus (5 per month) and Premium (30 per month).

Provide a clear, well-lit photo of yourself and choose clothing from your wardrobe. Results are visual approximations and may not reflect exact fit, size or fabric.

About your try-on photos

Photos you upload are processed to generate your preview. See the Privacy Policy for how these images are handled.

Trip planning

Planning a trip

Create a trip, then choose which clothes to bring. You can prepare outfits for the days you will be away.

Free includes 1 trip, Plus 5, and Premium unlimited.

Automatic trip outfits (Premium)

With Premium, Closetino can prepare outfits for each day of your trip automatically, using the clothes you've packed.

Subscription management

Managing your subscription

Subscriptions are handled by the App Store or Google Play. You can cancel, change or review them in your Apple ID or Google account settings.

See the Subscription Management page for direct links.

Upgrading or downgrading

Change plans in the app or through your store's subscription settings. The store determines when a change takes effect and how any remaining period is handled.

Billing

Reviewing charges

Your purchase history and receipts are available in your App Store or Google Play account. Closetino does not process card payments directly.

Requesting a refund

Because purchases are made through the App Store or Google Play, refund requests are handled by the respective store under its own policies.

Troubleshooting

My wardrobe isn't showing up

Check that you are signed in to the same account and that your device is online. Closing and reopening the app often resolves temporary issues.

If the problem continues, contact support with your device model and app version.

My subscription isn't recognized steps being verified

Make sure you are signed in with the same Apple ID or Google account used for the purchase. Use the app's restore purchases option if available.

Privacy and data

What data Closetino uses

Closetino processes the information needed to run your wardrobe — for example your account details, clothing photos and outfit data. The Privacy Policy describes this in full.

Making a privacy request

You can ask to access, correct or delete your personal data. Use the Contact page and select 'Privacy request'.

Account deletion

Deleting your Closetino account

See the Account Deletion page for how to request deletion and what happens to your data.

Remember: deleting your account does not cancel an active App Store or Google Play subscription.

Still need help?

Email our support team at email address pending.

Your style starts with what you own.

Bring your wardrobe together and discover new ways to wear it.

Launching soon on iOS and Android

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